Standard Operating Procedures
General Policy
Our policy is 48 hour approval on vintage gear. New products are given a 24 hour approval.
All payment fees (Ie: Credit card fees) are the responsibility of the buyer as well as shipping costs.
We go several extra miles to make sure you are aware of all aspects of any product that is sold by us. 20%restocking fee may be applicable. Hope this is clear enough. If not... Feel free to ask any questions.
Payment
We NO LONGER accept PAYPAL in any form due to the abuse of that priviledge by a recent pedal buyer from Michigan. Clearly stated is our 48 hour approval and he filed a complaint with PAYPAL after 3 weeks. Long enough to steal parts from a pedal, then return it working after saying it didn't. If paying by credit card, please be aware we only ship to billing addresses of the card used. International buyers, payment must be made via Bank Wire Transfer ONLY!
Shipping
Please e mail with any questions you may have! We ship all over the World, shipping price depends on location. We ship either by Fed Ex, or USPS. We do NOT ship UPS unless requested by customer and on customers account.
Appraisal
Appraisal's are available for a nominal fee of $75.00 per instrument for our valued time and expertise.
This fee is waived IF we are allowed to consign or buy the instrument.We believe everyone has the right to know what they have and what it is worth. We also don't have the time to remember lies.
Thank You,
The Management
